Damayanti Kawthekar
Salesforce Certified Professional
About
I am a Salesforce Certified Professional who has hands-on experience with the Salesforce platform. I am actively engaged in multiple Salesforce communities and groups to increase my Salesforce knowledge, awareness, and professional connections.
In my free time, I enjoy participating in Salesforce community groups, both learning and helping others to leverage Salesforce to improve productivity and efficiency for their employers and co-workers! I am also a member of a Salesforce Professional Development Program to fully understand the Salesforce Ecosystem and network to build valuable relationships in the Salesforce space.
Outside of my passion for Salesforce, I enjoy traveling, cooking, and spending time with my kids.
Portfolio
Salesforce Admin Project- 1
Overview
I worked on the Talent Max Salesforce Admin project to enhance my Salesforce skills by building a fully functional Salesforce Org for a car dealership. This hands-on experience allowed me to practice key administrative tasks such as customizing objects, configuring security settings, automating business processes, and creating reports and dashboards. Throughout the project, I focused on improving customer tracking and management processes while ensuring the system met real-world business needs. This project reinforced my technical expertise, problem-solving abilities, and understanding of best practices in Salesforce implementationKey Features
The Talent Max project focused on designing a tailored Salesforce Org with custom objects, relationships, and data fields to track customer, vehicle, and service details effectively. I configured robust security settings, including organization-wide defaults, roles, and permission sets, to ensure secure data access. By automating key sales and service processes through validation rules, workflows, and flows, I streamlined operations and improved efficiency. Additionally, I customized a branded Lightning App with personalized record pages and layouts to enhance user experience. To support data-driven decision-making, I developed actionable reports, dashboards, and SOQL queries. The project also included implementing data deduplication strategies and scheduling regular backups for maintaining data quality and integrity.Skill Gained
Through the Talent Max project, I honed my skills in Salesforce customization, including creating custom objects, automation with flows, and configuring security settings like roles and permission sets. I gained hands-on experience in process optimization, data management, and building actionable reports and dashboards. This project also enhanced my ability to collaborate, document processes, and implement real-world Salesforce solutions.
Video 1: Opportunity Object
Video 2: Duplicate Rules
Video 3: Setting Up Record Types on the Account Object
Video 4: Creating & Automating the Car Sales Process on Opportunities
Salesforce Admin Project-2
Salesforce Member Tracking System & AutomationOverview
Collaborated with a skilled team to build a robust Salesforce app for tracking member progress, automating follow-ups, and enhancing data quality and security. This project pushed my Salesforce admin skills to the next level.Key Features:
Member Tracking: Monitored certifications, study groups, and project participation for a full view of member progress.
Enabled secure, role-specific access for managers, safeguarding data.
Automated Follow-Ups: Used Flow Builder to ensure timely support for “At Risk” members.
Data Integrity: Implemented validation rules to maintain high standards for project eligibility.
Visual Highlights: Added dynamic banners to clearly display LinkedIn, interview, and certification statuses.Skills Gained:
Practical Salesforce experience, enhanced problem-solving, and confidence in delivering real-world solutions.
Business Analyst Project
Delta Airlines Business Analyst Team Sprint Project
OverviewIn Clicked Business Analyst Team Sprint, I collaborated with peers and industry experts to tackle real-world challenges for Delta Airlines. Our focus was on enhancing customer experience and operational efficiency by integrating data systems and leveraging advanced technologies.Key FeaturesStakeholder Interviews: Gathered insights on Delta’s operational challenges.
Journey Mapping & Personas: Identified customer pain points and opportunities.
Workflow Design: Streamlined processes for efficiency.
Requirements Analysis: Documented and analyzed project needs.
Salesforce Solutions: Proposed improvements for data flow and security.Skills GainedStakeholder management & communication
Journey mapping & workflow design
Requirements analysis & documentation
Business process improvement in Salesforce
Team collaboration & presentation skills
Salesforce Certifications
Clicked- Salesforce Partener
Contact
If you would like to get in contact with me, you can send an email at [email protected] or connect on LinkedIn by clicking the button below